The mobile phone users will be able to verify their mobile numbers through Aadhar without having to visit the stores of telecom companies from January 1, 2018. The foreign nationals who don’t have an Aadhar number do not have the option to get their mobile numbers verified can do so by visiting their telecom company’s outlets. Such people have to submit their passport details, the department of telecom (DoT) told. A representative from the respective telecom company can also visit the subscriber for mobile number verification.
Mobile Number Reverification for NRIs and Senior citizens
The Department of Telecom has directed the telecom companies to re-verify the mobile numbers of NRIs (Non-Resident Indians) and senior citizens who don’t have an Aadhar card. People who have their mobile numbers registered with Aadhar can use 14546 as an IVRS helpline number to generate a one-time password and get their mobile numbers re-verified.
The telecom companies have to make sure that the NRIs and senior citizens should have their mobile numbers re-verified through alternative methods by January 1, 2018. Department of telecom has laid the procedure for telecom companies for online re-verification. DoT does not allow telcos to use electronic CAFs (Customer Application Forms) for the online verification process.
DoT Introduces New Process For Mobile Number Reverification
The clear instructions from DoT will enable the telecom companies to frame the processes and start the process of online re-verification from January 2018. For example, telecos will need to create an online portal or webpage, especially for the NRI customers. DoT has also listened to the demand of telcos to extend the implementation of the mandatory process for four to six weeks.
The Cellular Operators Association of India said that they are looking to implement the process defined by the DoT. The Supreme Court has directed the Department of Telecom to re-verify all the mobile numbers latest by February 6, 2018. It is tough for telcos to meet the deadline within a month. The process can be fastened if new methods are used for verification.
Mobile phone user will not be required to visit the telecom outlets from December 1 after the DoT introduced new methods of re-verification. Using OTPs (One time password) through SMS, IVRS and through mobile apps of telcos are the three new methods to be used for verification.